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JW MARINE LLC > Return Policy

Our goal is to provide you with the best customer satisfaction possible. If you are unhappy with a purchase most items can be returned within the first 30 days after purchase. Items must be in the same condition that it was received in including all parts and accessories. Please email us at to notify us of the return, then fill out the return portion of your invoice and mail back with item. If you no longer have your invoice please include in email your name, part number and reason for return.

Please note buyer is responsible for all return shipping cost.
After your item is received and inspected your money will be refunded according to the return policy below in the same way it was received. All special/custom orders are non-refundable.

In order to receive a full refund, the item must be returned within the allotted 30-day time frame in the same condition that it was received in including all parts, accessories, manuals, etc. in original packaging. Any items returned after the 30-day period will be subject to a 5% fee.

Partial refunds will be given for any open/used merchandise or merchandise returned missing parts or manuals. Do not place shipping labels directly on manufacturer packaging unless that is the manner in which it was received in.

There is a 20% restocking fee on all props and cables.